Kendra Wilkerson

About Kendra Wilkerson

I am a versatile and dedicated healthcare professional with a diverse background that spans across case management, healthcare administration, rehabilitation assistance, and wellness services. I thrive in environments where I can contribute in multiple ways—whether assisting patients in their recovery, managing office operations, or providing wellness guidance. Known for my ability to handle a range of responsibilities effectively, I bring a unique blend of technical skills, compassion, and organizational expertise to any field I am in.

Experience

1. Care Management Assistant

   Piedmont

   Mar 2025 — Present · US

   Assists Care Managers and Social Worker in removing non-clinical barriers to discharge and securing post-acute care and community-based services from the Emergency Department and/or the Inpatient setting. • Meets with patients, families, and caregivers to identify and address non-clinical barriers to discharge, such as arranging follow up appointments and transportation. • Supports the post-acute referral process to external providers (i.e. Skilled Nursing Facility, Home Health, Rehabilitation, Hospice, Ambulatory Care, Durable Medical Equipment, other as needed/identified). • Utilizes electronic health records and other software applications to support role responsibilities. • Scans documents into patient medical records, as needed to support CMS guidelines and discharge planning. • Supports procurement of needed office supplies.• Manages department mail.• Maintains resource list and community resources (i.e. pamphlets and resource guides)• Participates in PHC readmission management initiatives. • Follows protocol for reporting to legal agencies as needed with respect to abuse and neglect.• Performs other tasks assigned by the Care Manager or Social Worker.

Education

• Americus-Sumter County High School

  High school, High School/Secondary Diplomas and Certificates

  2002 — 2006

• Valdosta State University

  Core curriculum courses, Core curriculum

  2006 — 2007

• Georgia State University

  Bachelor of Science - BS, Kinesiology and Exercise Science

• Georgia State University

  Bachelor of Science, Exercise Science

  2007 — 2012

Skills

• Public Speaking
• Microsoft Excel
• Powerpoint
• Adobe Acrobat
• Exercise Physiology
• Community Outreach
• Access
• Hipaa
• Clerical Skills
• Sap
• Cardiopulmonary Resuscitation (Cpr)
• Exercise Science
• Microsoft Office
• Leadership
• Internet Explorer
• Program Development
• Management
• Wellness
• Administrative Assistants
• Social Media
• Customer Service
• Cpr Certified