Kendra Gordon
Market Access | Senior Manager, Operations | Dermatology Portfolio| MBA
- Role
- Senior Manager, Market Access Operations Dermatology at Incyte
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Kendra Gordon
I help life sciences companies unlock market access, optimize pricing strategies, and deliver patient-centered outcomes in a rapidly evolving healthcare environment.With cross-functional expertise spanning commercial operations, market access consulting, and payer engagement, I build strategic frameworks that align compliance, contract performance, and business growth. My experience at GSK, Deloitte, and IntegriChain has equipped me to drive data-driven decision-making at the intersection of healthcare policy, financial modeling, and operational execution.Combining deep knowledge of regulatory frameworks with a passion for innovation, I specialize in turning complex challenges into actionable strategies that enhance access and drive value.Key Expertise Areas: Contract Strategy Payer Engagement & Value-Based Contracting Digital Transformation & Operational Efficiency Cross-Functional Leadership & Strategic CollaborationMy mission is simple: to improve healthcare access, deliver value across the ecosystem, and empower organizations to lead with integrity and insight.Always open to meaningful connections across the biopharma and healthcare innovation community.
Experience
Senior Manager, Market Access Operations Dermatology
Dec 2025 — Present · Chadds Ford, PA, US
I enable effective execution for the Market Access Field teams across the Dermatology portfolio by driving operational support, performance visibility, and field readiness. I develop key metrics and dashboards, support account planning, oversee CRM quality, and partner closely with FAMs and BIS to optimize tools, training, and overall field performance.Key Focus Areas:Lead core Market Access Operations functions to support field executionDevelop performance metrics, dashboards, and insights to guide field strategySupport account planning and promotional response modelingAnalyze performance trends to identify opportunities and improve efficiencyOversee CRM quality assurance for targets, accounts, and affiliationsCollaborate with BIS to define requirements and solutions for field-facing tools
Education
Morgan State University
Bachelor of Science - BS, Marketing
2013 — 2017
Saint Joseph's University
Master of Business Administration - MBA, Pharmaceutical Healthcare Business
2020 — 2023
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