Kendra Lee

About Kendra Lee

Head of People Operations leading multi-state HR strategy, workforce planning, and organizational transformation across 200+ employees.Experienced in HRIS, payroll, employee relations, compliance, and acquisition integration in complex, multi-state environments.My work focuses on bringing structure, clarity, and consistency to organizations operating at scale—particularly during periods of growth, acquisition, or operational change. I partner closely with leadership to drive organizational alignment, workforce planning, and decision-making that supports both performance and long-term sustainability.I have experience leading HR efforts across multi-state workforces, including acquisition integration and HRIS/payroll transformation, ensuring continuity, operational stability, and consistent practices across teams.While my foundation includes employee relations, compliance, and HR operations, my focus is on enabling organizations to operate more effectively through strong people strategy, leadership alignment, and scalable processes.I am particularly effective in environments that require both strategic direction and practical execution—where influencing leadership, navigating complexity, and driving alignment are critical to success.My approach is pragmatic, solutions-oriented, and grounded in balancing business performance with a strong employee experience.Open to connecting with organizations seeking to strengthen and scale People Operations across multi-state or multi-site environments.

Experience

1. Senior Human Resources Manager - Head of People Operations

   Unified Health Services

   Nov 2024 — Present · Memphis, TN, US

   Leads People Operations across a multi-state workforce of 200+ employees, aligning HR strategy, workforce planning, and organizational structure to support business growth, compliance, and operational stability. • Leads acquisition integration across multi-state operations, aligning HR processes, policies, and workforce practices to ensure continuity, reduce risk, and stabilize operations. • Directs HRIS and payroll transformation (Paylocity), improving data accuracy, streamlining multi-state payroll processing, and increasing efficiency in HR operations. • Partners with executive leadership on workforce planning, organizational structure, and employee relations strategy, enabling consistent, business-aligned decision-making across departments. • Strengthens employee relations and compliance practices across a multi-state workforce, improving consistency, reducing risk exposure, and supporting leadership in complex situations. • Builds and standardizes HR policies, processes, and compliance frameworks, creating scalable infrastructure to support workforce growth and operational alignment. • Influence cross-functional leaders to align people strategy with business goals, improving organizational effectiveness, accountability, and communication.

Education

• The University of Southern Mississippi

  BSBA, Marketing

  1997 — 2002

• University of Phoenix

  MBA, Human Resource Management

  2004 — 2006