Kendra Asiamah
Cybersecurity Professional | Google Cybersecurity Professional Certificate Recipient | Focused on Network Security & Compliance | Proven Problem Solver in High-Pressure Environments
- Role
- Patient Access Coordinator at Weill Cornell Medicine
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Kendra Asiamah
I am a dedicated cybersecurity professional with a background in healthcare services and…
Experience
Patient Access Coordinator
Aug 2021 — Present · New York, NY, US
Developing and enforcing healthcare protocols within the Radiology department, ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) and insurance pre-authorization guidelines to mitigate risk and boost departmental efficiency by 35%• Advocating patient satisfaction by implementing secure communication protocols to address needs swiftly and effectively, demonstrating a commitment to privacy protection and strategic problem-solving• Coordinating and prioritizing high volumes of inbound calls, securely managing sensitive patient information while processing 50% of scheduling requests, 20% of physician communications, 20% of appointment confirmations, and 10% of general inquiries, reinforcing data access controls and confidentiality standards• Partnering with management to assess skill gaps, design targeted training for over 15 employees, and enhance data entry practices, strengthening data integrity and adherence to privacy standards within the team
Education
St. John's University
Bachelor of Science - BS, Communication and Media Studies
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