Kenneth Kim

About Kenneth Kim

A professional with over a decade of experience across various digital marketing…

Experience

1. Technical Resources Manager

   Snow Companies

   Dec 2023 — Present · Williamsburg, VA, US

   Provide technical project support for digital efforts - including websites, email campaigns, Salesforce CRM utilization, and much more- Supported over 60 projects to success - engaging project managers, designers, developers, QA engineers, and other related resources- Assist in the development, testing, and production of dozens of websites, email campaigns, SMS communications, and CRM integrations- Manage multiple technical resources related to web development and Salesforce ensuring that they have the time and resources needed to successfully complete projects.This involved managing and tracking thousands of work hours across resources- Develop multiple templates within the PM system to ensure accuracy, mitigate risks, and improve efficiency related to technical elements of projects- Develop documentation and training for internal resources to better understand technical processes and requirements.

Education

• Virginia Commonwealth University - School of Business

  B.S.

  2008 — 2011

Skills

• Content Migration
• Ms Project
• Inventory Management
• Css
• Quality Assurance
• Active Directory
• Windows 7
• Visual Studio
• Ektron Content Management System
• Web Development
• Technical Support
• Business Analysis
• User Acceptance Testing
• Management
• Troubleshooting
• Microsoft Sql Server
• Project Management
• Access
• Cascading Style Sheets (Css)
• Sql
• Visio
• Project Documentation
• Systems Analysis
• Computer Hardware
• Software Documentation
• Xml
• Microsoft Word
• Databases
• Requirements Gathering
• Photoshop
• Html
• Requirements Analysis
• Microsoft Office
• Analysis
• Ms Office Suite
• Microsoft Excel
• Powerpoint