Kendall Smith

About Kendall Smith

I’m a product manager with a strong technical foundation and a heart for human-centered design. Over the past five years at Microsoft, I’ve led product strategy and execution across AI and developer tooling—most recently helping scale Azure OpenAI adoption with enterprise customers like Meta, Adobe, and Unity. I thrive in fast-paced, cross-functional environments where curiosity, clarity, and iteration drive impact.Outside of tech, I’m a lifelong lover and continuous learner in the movement space. I began teaching high-intensity Pilates, became Lagree-certified, and eventually completed my yoga teacher training through Soulful Flow Yoga—an inclusive program committed to expanding access to wellness for communities of color. These experiences fuel my passion for building products and communities where people feel strong, supported, and seen.Whether I’m shipping AI-powered enterprise features or guiding a room through mindful movement, my mission is the same: to create experiences that help people grow with confidence.

Experience

1. Product Manager

   GMR Marketing

   Dec 2025 — Present

   Own end-to-end product delivery and continuous improvement for GMR Orchestrate, a SaaS platform supporting guest, asset, and data management for global live events including the Super Bowl, FIFA World Cup, Formula 1, and Olympic & Paralympic Games.• Lead the full product lifecycle from requirements and configuration through launch, live execution, and post-event reporting, ensuring reliability in time-critical, high-scale environments.• Act as both Product Manager and daily end user, translating real-world operational insights into prioritized product enhancements that improve usability and customer experience.• Partner cross-functionally with Engineering, Customer Success, and Operations to triage platform issues, define clear problem statements, and deliver timely customer-facing solutions.• Support customer onboarding and integrations, including troubleshooting HTML- and API-based workflows and translating customer needs into actionable technical requirements.• Provide onsite and remote product support during 2026 Winter Olympics, ensuring seamless execution, data accuracy, and platform performance under live conditions.

Education

• The University of Alabama

  Bachelor of Science, Management Information Systems, General

• The University of Alabama

  Bachelor’s Degree, Management Information Systems, General

  2013 — 2017