Kendall Hannan

About Kendall Hannan

Creative Operations & Program Leadership | Empowering Teams to Create at ScaleFor over a decade, I’ve worked at the intersection of creativity and operational strategy, helping creative teams turn vision into real results. My focus is on building the systems and structure that allow teams to move quickly, stay aligned and deliver high-quality creative work.I thrive in dynamic environments where creative, strategic and technical teams come together to build something meaningful. My approach combines strategic thinking with empathy and transparency. I believe that clarity, collaboration and trust are what make great creative work possible.In previous roles, I’ve led creative operations through periods of growth and change, improving workflows, fostering cross-functional alignment, and mentoring team members to reach their full potential. I’m known for creating clarity in complex situations, building systems that scale, and supporting teams with both structure and care.What drives me most is helping creative people spend more time doing their best work and less time fighting process. Whether it’s streamlining project flow, improving communication across departments, or building frameworks that balance speed and quality, I take pride in making creativity easier to deliver.I’m now exploring new opportunities with teams that value innovation, collaboration, and purposeful growth. If your organization is scaling its creative function and looking for a leader who can bridge vision and execution, I’d love to connect.

Experience

1. Senior Program Manager

   Anyroad

   Dec 2024 — Present

   As a Creative Operations and Program Manager, I lead membership-focused creative programs from kickoff through launch, acting as the central liaison between clients, internal teams, and external vendors. I manage all phases of program execution with a focus on clarity, collaboration, and delivery excellence. My work centers on building systems that enabled creative teams to deliver exceptional results while maintaining efficiency, quality and alignment with strategic goals.I streamline operations using tools like Slack, Miro, and Monday.com to ensure transparency, accountability and progress tracking across multiple workstreams. I also direct vendor and production operations for print, packaging, and specialty goods, overseeing contracts, timelines, and quality control to ensure every deliverable met both creative and operational standards. Throughout each project, I proactively identify risks, implement solutions and uphold consistency in quality and process across teams.Key Contributions:•Oversee the end-to-end management of membership-focused creative programs, driving alignment across multiple stakeholders and ensuring on-time, on-budget delivery.•Develop and implement streamlined workflows that improve cross-functional visibility and reduce project turnaround times.•Direct vendor and production operations, optimize partner relationships and improve quality assurance across physical deliverables.•Strengthen client relationships by deeply understanding business objectives and advocating for creative alignment at every stage of production.•Champion operational excellence and collaboration, creating a culture of clarity, accountability, and creative empowerment within teams.

Education

• University of Hartford

  Master of Science - MS, Industrial and Organizational Psychology

• Indiana University Bloomington

  Bachelor of Arts - BA, Biological Anthropology

Skills

• Microsoft Word
• Team Leadership
• Management
• Team Building
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Microsoft Office
• Query Resolution
• Animal Behavior
• Operations Management
• Interviews
• Conflict Resolution
• Appraisals
• Event Planning
• Customer Service
• Inventory
• Event Management
• Screening Resumes
• Safety Management Systems
• Outdoor Recreation
• Strategic Planning
• Animal Husbandry
• Animal Welfare
• Hiring Employees
• Employee Training
• Social Media
• Marketing
• Schedules