Kendall Karle

About Kendall Karle

A dynamic, high-performance executive with a proven ability to design, develop and implement technical systems and build highly productive teams. Broad industry background with special expertise in using state-of-the-art technologies. Key ability to build vision and ensure results through gathering facts, articulating goals of the organization and maintaining a strong focus on implementing creative and cost-effective solutions to meet organizational goals and objectives. Demonstrated ability to deliver highly-critical projects with tight schedules and budgets.Selected Accomplishments- Led Agile and DevOps teams in the Service Assurance Operational Support Systems, and Network Software Systems focused predominately on service management systems and tools- Created and implemented an open source automation tool by building 150 flows in the process tool based on use cases that reduced >50% in alarm volume per day- Saved $20M over 5 years by eliminating third party equipment procurement, configuration, and installation costs and moving the processes in house- Increased FCR by 40% and transactional CSAT by 10 percentage points by developing a new tool that provided real time service status to technicians covering IP/Data/VoIP services- Created a role focused 100% on proactive and preventative use cases to scrub logs and leverage network data to identify high risk failure scenarios; successfully tackled design and configuration issues as well reducing network failures by 10-20%- Increased product introduction velocity by 20% within 2 years, exceeded forecasted targets, cycle times and failure rates for new products in a large organization- Built a new open source analytics platform for network operators that leveraged Hadoop, drools, algorithms, and a new UI. Solution included both batch and real time data streams from network equipment and systems.

Experience

1. Vice President Implementation

   Zayo Group

   Apr 2020 — Present · Denver, CO, US

Education

• California Polytechnic State University-San Luis Obispo

  12 Units short of Bachelors in AgriBusiness, Agricultural Business and Management

  1987 — 1991

Skills

• Voip
• Data Center
• Provisioning
• Telecommunications
• Product Development
• Product Marketing
• Mpls
• Managed Services
• Ip
• Ethernet
• Leadership
• Network Administration
• Optical Fiber
• Wireless
• Cloud Computing
• Networking
• Network Design
• Vendor Management
• Computer Network Operations
• Co-Location