Kendall Wimsett
Lead Client Success Manager
- Role
- Lead Customer Success Manager at Energy Exemplar
- Location
- Fallon, NV, US
- LinkedIn followers
- 500 followers
About Kendall Wimsett
Customer Success Manager with 9+ years experience working with enterprise level clients in B2B/ SAAS organizations. Area\'s of focus: software implementation, project management, expansion and retention expertise.
Experience
Lead Customer Success Manager
Jul 2024 — Present
Overhauled the CSM onboarding process internally. Training new hires to get them up to speed on processes, acclimating with their books of business, and assisting with questions during the first six months of their positions. Also involved in outlining new internal processes to properly scale as Energy Exemplar is on a continual path of growth.
Education
Western Kentucky University
Bachelor's degree, Advertising
2010 — 2014
Lexington Christian Academy
High School Diploma
2006 — 2010
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