Kendall Reed
Performance Improvement Program Director at NYS Office for People with Developmental Disabilities
- Role
- Performance Improvement Program Director at NYS Office for People With Developmental Disabilities
- Location
- Schenectady, NY, US
- LinkedIn followers
- 500 followers
About Kendall Reed
People like to say,\"If life gives you lemons, make lemonade.\" Obviously, what they are…
Experience
Performance Improvement Program Director
NYS Office for People With Developmental Disabilities
Jul 2015 — Present · Albany, NY, US
Located within the Commissioner\'s Office, the Performance Improvement Program Director reports to the Special Counsel on Risk and functions as the agency\'s lead on the improvement program and portfolio of projects. Additional responsibilities include: development and deployment of program training, customer satisfaction, project tracking, analyzing, reporting return on investment, supporting a culture of continuous improvement, and other duties that will enhance organizational efficiency and effectiveness.
Education
Utah Valley University
Bachelor of Science (BS), Political Science and Government
2009 — 2012
Syracuse University
Master's degree, Public Administration
2012 — 2013
Skills
- Statistics
- Microsoft Word
- Public Policy
- Higher Education
- Data Analysis
- Community Outreach
- Research
- Network Design
- Microsoft Office Sharepoint Server
- Telecommunications
- Analysis
- Government
- Public Speaking
- Microsoft Office
- Management
- Team Building
- Spss
- Powerpoint
- Microsoft Excel
- Training
- Fiber Optics
- Lean Management
- Policy Analysis
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