Kendall Griffin
Retail Operations at Genesis Motors America
- Role
- Market Manager - Retail Operations at Genesis Motors America at Genesis
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Kendall Griffin
Thank you for visiting my profile! As a results-focused Dealer Sales Operations Leader with specialized expertise in the auto industry; my skills in training sales teams and leadership, identifying sales opportunities, implementing powerful sales methodologies, developing strategic partnerships; have contributed to outstanding results. My efforts as a Trainer and Financial Strategist include, but are not limited to:• Consults with dealers on marketing plans and advertising strategies to drive more foot traffic. • Influence key decision makers on the training and development of sales and financial operations for dealership success.• Team leadership focused on providing top quality customer service and building solid relationships among staff and management.SUCCESSES SNAPSHOT Increased lease penetration from 16% to 25% by working with dealer staff and sales consultants on benefits of leasing vs. purchasing. More than doubled district accessory sales average. Boosted new vehicle sales 15% by identifying opportunities in underperforming areas of the dealer’s primary market.SPECIALTIESMy abilities have brought significant value to multiple organizations, in addition to my expertise in the following areas: STAFF LEADERSHIP SALES & MARKETING OPERATIONS MANAGEMENT COMPETITIVE ANALYSIS TRAINING & DEVELOPMENT BUDGET MANAGEMENT CONTINUOUS IMPROVEMENT SALES CYCLES CUSTOMER ENGAGEMENT BRAND AWARENESS COST CONTROLSFINANCIAL ANALYSIS
Experience
Market Manager - Retail Operations at Genesis Motors America
Mar 2020 — Present · Chicago, IL, US
Education
Triton College
Associate degree, Automotive technology (Ford ASSET Program)
1996 — 1998
Southern Illinois University, Carbondale
Bachelor of Science - BS, Automotive Technology
1999 — 2001
Skills
- Automotive Aftermarket
- Automobile
- Sales Operations
- Customer Retention
- Automotive Sales Training
- Dealer Management
- Automotive
- Inventory Management
- Inventory Control
- Cross-Functional Team Leadership
- Leadership
- Marketing Strategy
- Product Development
- Manufacturing
- Market Planning
- Project Management
- Profit
- Dealers
- Automotive Repair
- Parts
- Forecasting
- Continuous Improvement
- Toyota Production System
- Negotiation
- Market Analysis
- Vehicles
- Retail
- B2b
- Aftersales
- Purchasing
- Process Improvement
- Account Management
- Reynolds
- Kaizen
- Automotive Electronics
- Suspension
- Customer Satisfaction
- Training
- New Business Development
- Team Building
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