Kendal Dean
General Manager, Grand Pacific Resorts
- Role
- General Manager at Grand Pacific Resorts
- Location
- Palm Springs, CA, US
- LinkedIn followers
- 500 followers
Experience
General Manager
Sep 2021 — Present · Palm Springs, CA, US
Prepared and managed the annual operating budget for the Associations, ensuring alignment with financial goals and Board expectations-Managed purchasing across departments ensuring cost efficiency and compliance with budget constraints-Maintained responsibility for workers’ compensation matters, including incident reporting, claim management, and compliance-Fostered a service-focused culture and team accountability, improving guest satisfaction and operational consistency-Successfully transitioned the property to new management, leading the rollout and implementation of updated operational standards and procedures-Oversaw capital improvement projects and reserve planning, including vendor coordination, permitting, and on-site supervision-Directed all aspects of daily resort operations, including Front Desk, Housekeeping, Maintenance, and Guest Experience.
Education
University of Vermont
Bachelor's degree
2009 — 2011
Champlain College
Business Administration, Management and Operations
2007 — 2009
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