Kendal Cooper

Operations Assistant @One Medical

Los Angeles, CA, US

Member Support Specialist is the in-house term for Administrative Assistant. The job consists of- Welcoming in and checking in patients for their appointments or for lab services- Managing the appointments schedule to prepare for upcoming appointments- Communicating with providers, the lab specialists, and the office manager to ensure smooth flow of patient care throughout the day- Complete tasks throughout the day such as messaging and responding to patients to assist them with their needs while they aren\'t physically in the office, sending out consult orders and procedure orders to external facilities, calling insurance companies to verify eligibility and benefits, as well as take care of existing claims

Loyola Marymount University

Master of Business Administration - MBA, Marketing & Entrepreneurship

Loyola Marymount University

Bachelor of Business Administration - BBA, Business Administration and Management, General