Kendal Brooks

About Kendal Brooks

I’m passionate about helping teams work smarter by connecting people, process, and data through automation and analytics.At ServiceNow, I support HR operations by architecting automation frameworks, developing Power BI insights, and sourcing and blending data from multiple systems to improve visibility and streamline reporting. My focus is on simplifying complex processes, reducing manual effort, and turning data into meaningful insight that leaders can act on.Before joining ServiceNow, I spent several years at Lowe’s leading People Analytics and data modernization initiatives — including the migration of HR data pipelines to GCP, integration of Workday data, and development of scalable reporting solutions for workforce planning, recruiting, and retention.I enjoy bridging the gap between business and technology — partnering across teams to deliver data solutions that make work easier, faster, and more informed.Areas of focus: People Analytics • HR Data Engineering • Automation • Workday Reporting • Power BI • Data Governance • Cloud Migration • Process Optimization

Experience

1. Senior Automation Solutions Architect

   ServiceNow

   Oct 2025 — Present · NC, US

Education

• Appalachian State University

  Bachelor's degree, Computer Science

• Appalachian State University

  Master's degree, Computer Science

Skills

• Visual Basic
• Integration
• Uat Coordination
• Requirements Analysis
• Tradestone
• Http
• Requirements Gathering
• Jcl
• Mainframe Testing
• Unix Shell Scripting
• Web Services
• Java
• Mainframe
• Import Logistics
• Unix
• Component Testing
• Sdlc
• System Integration Testing
• Sql
• Visio
• Quality Center
• Ibm Mainframe
• Web Applications
• Data Mapping
• Microsoft Office
• Crystal Reports 10.0
• Vbscript
• Logistics
• Testing
• Sharepoint
• C++
• Business Intelligence
• Javascript
• Cvs
• Microsoft Sql Server
• Ilog
• Data Integration
• Ssis
• Ibm Rational Tools
• Xml