Ken Agesa
Global Customer Field Engineer Ii @Ncr Corporation
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WORK HISTORY
Global Customer Field Engineer Ii @Ncr Corporation
Omaha, NE, US
Experience a new world of interaction as a field service Global Customer Field Engineer at NCR Corporation. As global customer field engineer will provide corporate technical assistance support which includes debugging mainframe computers and developing outdated products. Customer engineers need to keep up to date on the latest technical developments in their company\'s customers. As global customer engineers are asked to repair specific equipment or installs, troubleshoots, and maintains products/equipment for examples, workstation, registry, calibrating customer’s equipment and front-end POS systems. Performing first line service and maintenance on ATMs, Airport\'s Self-service check-in kiosks, servers, in charge of repairing large scale networking problems and testing of equipment. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers\' needs. Keep management advised of issues and developments. Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
EDUCATION
Kenya Polytechnic University College
Associate's degree, Printing Technology
Bellevue University
Bachelor Degree
Bellevue University
Masters degree in, Computer Science in Infromation Technology System
Metropolitan Community College
Associate Degree, Electronics & Imaging
SKILLS
ABOUT KEN AGESA
Exceptionally well organized professional with more than many years experience and a…
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