Ken Starlin

About Ken Starlin

With a diversified background, I\'ve been able to learn from many great mentors on many…

Experience

1. Co-founder

   Ksdc

   Oct 2016 — Present

   At KSDC, we help dreamers become doers. From working hand-in-hand with new startups helping them find strategic partnerships for everything from supply lines to sales referrals. We help sales and customer service staff see your customers as individuals with a specialized system. Reducing turnover and churn while increasing sales numbers. In Cannabis; We strive to keep the culture in the community. We developed cannabis-focused demographics called the ”Cannimals”.What are the Cannimals? One of the greatest concerns I heard from patients in legal markets was that “corporate cannabis kills the culture” yet no one could put into words what the culture was. The Cannimals project started with 2600 patient interviews, anchored on inclusion and consumption preferences. We defined the patterns and repetition to develop 11 different cannabis personalities so that we could help industry operators better communicate with their ideal patients. We also made them somewhat fun so that patients are just as excited as the industry. The information we gained has helped countless clients; from large footprint retail organizations, production kitchens, finish manufacturing, extraction, commercial cultivations, and craft cannabis operations. In the startup space;We used a compassionate approach to coach teams on client retention, build better marketing and have better relationships within their ecosystem of businesses. We’ve been able to help everyone from start-up organic laundry detergent companies to SASS companies. We brought countless partnerships together through an open approach to weaknesses and strengths. You don’t have to be great at everything you just have to be great at your one thing and work with smart teams that have strengths in your weaknesses. In the automotive space, We have worked with updating management culture, adjusting to marketing trends, and creating a more frictionless approach to satisfying customers and building strong reputations.

Skills

• Sales Operations
• Customer Retention
• Customer Service
• Customer Satisfaction
• Account Management
• Social Networking
• Wireless
• Public Speaking
• Team Building
• M2m
• Customer Experience
• Cold Calling
• Quotas
• Sales Process
• Direct Sales
• Customer Escalation Management
• Sales
• Technical Support