Ken Pifer

Director of Operations @Hendrick Automotive Group

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Director of Operations @Hendrick Automotive Group

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Cary, NC, US

EDUCATION

N/A

Weber State University

Bachelor of Science - BS, Finance

SKILLS

Business DevelopmentNegotiationVehiclesSalesAutomotive Sales TrainingContinuous ImprovementCold CallingTeam BuildingSales OperationsTeam ManagementCustomer ServiceE-CommerceBudgetsFinanceSales ProcessInventory ManagementAdvertisingCoachingLeadershipGross ProfitAutomobileAutomotive AftermarketCustomer SatisfactionTrainingNew Business DevelopmentSales ManagementTeam LeadershipDealer ManagementMarketing StrategyBusiness StrategyCompetitive AnalysisSellingProfitDealersCrmEmployee TrainingRetailB2bStrategic PlanningAutomotive

ABOUT KEN PIFER

Drives efforts to ensure profitability in all departments of a dealership. Identifies and implements best practices and effective sales strategies to support the team in achieving their goals. Trains and coaches employees to enhance their performance, supporting a culture of learning, teamwork, and collaboration. Identifies ways to reduce costs and improve margins consistently.Core Competencies include: Customer Service Team Leadership Sales Strategies Business Operations Process Improvements Financial Management Team Performance Conflict Management Strategic Planning

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