Ken Pifer
General Manager ~ driving best practices and effective sales strategies while helping customers find the perfect vehicle
- Role
- Director of Operations at Hendrick Automotive Group
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Ken Pifer
Drives efforts to ensure profitability in all departments of a dealership. Identifies and implements best practices and effective sales strategies to support the team in achieving their goals. Trains and coaches employees to enhance their performance, supporting a culture of learning, teamwork, and collaboration. Identifies ways to reduce costs and improve margins consistently.Core Competencies include: Customer Service Team Leadership Sales Strategies Business Operations Process Improvements Financial Management Team Performance Conflict Management Strategic Planning
Experience
Director of Operations
Jan 2026 — Present · Cary, NC, US
Education
Weber State University
Bachelor of Science - BS, Finance
Skills
- Business Development
- Negotiation
- Vehicles
- Sales
- Automotive Sales Training
- Continuous Improvement
- Cold Calling
- Team Building
- Sales Operations
- Team Management
- Customer Service
- E-Commerce
- Budgets
- Finance
- Sales Process
- Inventory Management
- Advertising
- Coaching
- Leadership
- Gross Profit
- Automobile
- Automotive Aftermarket
- Customer Satisfaction
- Training
- New Business Development
- Sales Management
- Team Leadership
- Dealer Management
- Marketing Strategy
- Business Strategy
- Competitive Analysis
- Selling
- Profit
- Dealers
- Crm
- Employee Training
- Retail
- B2b
- Strategic Planning
- Automotive
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