Ken Pettit
Founder of Interview Ace
- Role
- Contract Consultant for Kibo at KIBO
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Ken Pettit
Customer success and support leader with deep expertise in AI-driven transformation, strategic support optimization, and team leadership. Proven ability to scale and modernize support operations by blending automation, data-driven insights, and customer-first strategies to enhance efficiency, satisfaction, and revenue growth.I specialize in leveraging AI to enhance—not replace—support teams, ensuring businesses maximize automation while maintaining a high-quality customer experience. My approach balances operational excellence with AI integration, empowering teams to work smarter, reduce costs, and elevate service delivery.I\'m passionate about building AI-first support organizations and advising companies on how to future-proof customer success operations. Whether leading internal teams or consulting externally, I focus on technology-driven innovation, team development, and scalable support strategies that drive measurable impact.
Experience
Contract Consultant for Kibo
Feb 2024 — Present · Austin, TX, US
Skills
- Business Development
- Social Networking
- Social Media Marketing
- Social Media
- Event Planning
- Event Management
- Public Relations
- Illustrator
- Customer Service
- Strategic Planning
- Fundraising
- Photoshop
- Email Marketing
- Strategy
- Non-Profits
- Brand Development
- Marketing Communications
- Online Marketing
- Marketing Strategy
- Php
- Mysql
- Web Development
- Sales
- Business Management
- Marketing
- SEO
- Search Engine Optimization (SEO)
- E-Commerce
- Account Management
- Customer Relationship Management (Crm)
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