Ken Mazzrillo

Chief of Operations and Deployments - Crave Retail

Role
Chief Operations and Deployments Officer at Crave Retail
Location
Framingham, MA, US
LinkedIn followers
500 followers

About Ken Mazzrillo

Over the last 35 years, I have developed a diverse set of skills managing: supply chain…

Experience

  1. Chief Operations and Deployments Officer

    Crave Retail

    Jun 2022 — Present · Framingham, MA, US

    Crave Retail enhances the shopper experience through interactive displays at fitting rooms and high volume sales floor locations that identify merchandise, provide product information, show real-time in-store inventory of available size/color/style options and engages the store sales staff with the shopper through an app for the most satisfying customer service solution available today. The Retailer benefits not only from the increased basket size and customer satisfaction, but from the tremendous wealth of analytics data collected about merchandise, marketing, and shopper trends. These turn the fitting rooms from a void within the store into a source of actionable data to drive sales.Promoted from VP Deployment Operations to the CODO role in January 2025. Leading the Operations, Deployment, and Support function to install and maintain Crave systems with a globally-based team of Project Managers, Support Specialists, and highly vetted network of Systems Integration Partners. Managing hardware forecasts, customer-facing construction and retrofit planning, round the clock installation execution.

Education

  • Hudson Valley Community College

    Counseling

    1995 — 1996

  • Marine Corps Landing Force Training Command

    Marine Maintenance Manager, Maintenance Operations

    1989 — 1990

Skills

  • Budgets
  • Analysis
  • Distribution Center Operations
  • Retail Technology
  • Employee Training
  • Program Management
  • Supply Chain Management
  • Microsoft Excel
  • Business Analysis
  • Business Process Improvement
  • Teamwork
  • Retail
  • Inventory Management
  • Inventory Control
  • Inventory Analysis
  • Strategic Planning
  • Merchandising
  • Purchasing
  • Process Improvement
  • Cross-Functional Team Leadership
  • Forecasting
  • Construction Management
  • Merchandise Planning
  • Microsoft Office
  • Project Management
  • Budgeting
  • Sales Operations
  • Recruiting
  • Staff Development
  • Construction Project Management
  • Account Management
  • Change Management
  • Business Development
  • Negotiation
  • Project Planning
  • Supply Chain
  • Leadership
  • Pos
  • Multiple Site Management
  • Event Management

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Ken Mazzrillo — Chief Operations and Deployments Officer at Crave Retail in Framingham, MA, US | Unifers