Ken M.
Senior Software Engineer, Working Towards Staff @Jobber
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WORK HISTORY
Senior Software Engineer, Working Towards Staff @Jobber
Lethbridge, AB, CA
Marketing Engineering Team / Discovery Team- I build AI-powered marketing systems, analytics platforms, and customer-facing tools that drive discovery, engagement, and growth- Leverage AI-assisted development workflows using ChatGPT, Cursor, GitHub Copilot, Gemini, Microsoft Copilot, Codex, and Perplexity AI to improve development speed, code quality, and problem-solving- Use structured prompt engineering (skills, rules, reusable patterns) and OpenAI Agent Mode to build and orchestrate AI-driven and traditional features- Apply AI for early pull request reviews, workflow tracing (e.g, account lifecycle states), and accelerating debugging and system understanding- Develop backend systems for free marketing tools using Ruby on Rails, integrating AI-generated insights with internal and external data sources to deliver personalized customer outcomes- Build and maintain analytics and tracking systems using Amplitude, HubSpot, Metabase, and Mode Analytics- Ensure system reliability and performance using Datadog, Rollbar, and CI/CD pipelines via CircleCI and GitHub- Collaborate cross-functionally with stakeholders to refine requirements, define solutions, and deliver measurable outcomes- Mentor junior engineers, contribute to Jira story refinement, and support QA through both technical validation and user-focused testing- Document workflows, systems, and features to support long-term maintainability and team alignment.
EDUCATION
Mount Royal University
General Arts And Sciences, General Studies
Southern Alberta Institute of Technology (SAIT)
Computer Technology Diploma, Computer Science
The University of Lethbridge
Bachelor's degree, Computer Science
ABOUT KEN M.
Senior Software Engineer
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