Ken Keener

Sr Business Analyst @W. R. Berkley Corporation

Wilmington, DE, US
MOBILE NUMBERS
+13•••••••29

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WORK HISTORY

Jan 2016 — Present

Sr Business Analyst @W. R. Berkley Corporation

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Wilmington, DE, US

Identity and Access Management implementation of the SailPoint application-Create testing plan and construct campaigns with technical support-Construct training materials, lead training sessions for SailPoint user onboarding-Construct and manage project planning for SailPoint implementation-SailPoint organizational SME-Provide Guidewire Production Claim Center support and onboarding implementation leadership for the subsidiaries of W.R. Berkley -works with end users and internal technical staff to develop and translate requirements for project deliverables- Manage priorities and expectations of overall system issues and deliverables- Identify, document and maintain functional requirements of business needs within PDLC constraints- Manage project scope definitions and requirements among key stakeholders- Complete testing on assigned projects & defects- Provide end user training and 2nd Tier application support- Manage post implementation business requirements for maintenance and enahancements

EDUCATION

1989 — 1993

Fox School of Business at Temple University

BBA, Risk Management & Insurance, Finance

1983 — 1987

Northeast Catholic High School for Boys

HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

SKILLS

Risk ManagementWorkers' Compensation ClaimsLiability AnalysisSubrogationCommercial InsuranceLitigation ManagementExcessLitigationProcess ImprovementBrokersUnderwritingAnalysisProperty & Casualty InsuranceCasualtyMicrosoft OfficeTrainingGeneral InsuranceBusiness AnalysisClaims HandlingLegal LiabilityClaimInsuranceStrategic PlanningInsurance LawClaim InvestigationMedicareCall CenterFinancial RiskReinsuranceClaims ResolutionClaims ManagementTeam BuildingManagementLeadershipWorkers CompensationMediation

ABOUT KEN KEENER

Experienced Senior Business Analyst currently engaged as BA/PM in Identity and Access Management as well as User Behavior Analytics (UBA) projects. Developing use cases for UBA, and implementation of SailPoint as part of NYS Part 500 and EU GEPR requirements. Familiar with Varonis DatAdvantage and Management consoles. Prior BA role involved leading configuration, integration and conversion activities on the Guidewire Claims Center platform. Well versed with Agile methodologies of Scrum and Kanban. In my past and current role, I have had to coordinate projects, and facilitate daily standup/grooming sessions for sprint planning. I have significant insurance industry knowledge, and can serve as a claims subject matter expert. Skilled in Analysis, Workers\' Compensation Claims, Claims Handling, Claims Resolution, and Team Building. Strong business development professional with a BBA focused in Risk Management & Insurance, Finance from Temple University - Fox School of Business and Management.

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