Ken Jackson
General Manager Plumbing Service s @Aqua Plumbing & Air Services, Sarasota
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WORK HISTORY
General Manager Plumbing Service s @Aqua Plumbing & Air Services, Sarasota
Sarasota, FL, US
I manage a team of service professionals who deliver extraordinary mechanical services to the home, office and commercial properties.
EDUCATION
Cape Cod Community College
Business Accounting, Business Administration and Management, General
Upper Cape Cod Regional Technical School
Master Plumber
Cape Cod Community College
Business Administration and Management, General
SKILLS
ABOUT KEN JACKSON
I have 50 years experience finding and developing service technicians and CSR’s into highly productive teams. I’ve served as President, Vice President, Manager and General Manager.I specialize in leading and motivating personnel to reach higher goals and achievement.I have developed several systems and protocols to improve the customer experience.I worked on a team that created a driver reward / discipline program that revolutionized the auto liability insurance rates.I created a Service Protocol that once it was deployed it revolutionized the customer service experience and 3X the sales per month. This was achieved without paying technicians a percentage of the invoice.
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