Ken Hefner

About Ken Hefner

Mr. Hefner is the Vice President and Senior Partner leading IBM\'s Public Service Enterprise Applications (EA) business and has led Complex Systems Integration projects for over 25 years. In this current role Mr. Hefner leads SAP, Oracle, Watson Health, Cúram, and Microsoft systems integration work and manages the EA consulting practice in Public Service. Mr. Hefner continues to support our largest programs and most recently served as the lead IBM executive on New York Health Homes MAPP project (Cúram, Watson Health), Metropolitan Transit Authority (MTA) Enterprise PeopleSoft project, and NY SFS. Mr. Hefner has also led many other large-scale State, Local and Federal projects including, US Navy (multiple), Customs and Boarder Protection (CBP), US Army (Multiple), Commonwealth of Pennsylvania (ImaginePA), University of Cincinnati, State of Louisiana, Erie County (NY), Fairfax County (VA), Clark County (NV), and Broward County Public Schools to name a few.

Experience

1. Partner, Business Analytics Practice, Gbs Public Sector

   IBM

   May 2012 — Present

Education

• Rochester Institute of Technology

  Bachelor of Applied Science (BASc), Mechanical Engineering

  1980 — 1985

Skills

• Business Intelligence
• Cross-Functional Team Leadership
• Business Transformation
• Erp
• IT Strategy
• Enterprise Software
• Sap
• Change Management
• Business Process
• Outsourcing
• Business Strategy
• Management Consulting
• Business Analysis
• Leadership
• Integration
• Business Process Improvement
• Cloud Computing
• Program Management