Ken Hagy
IT Engineering at Nationwide Insurance
- Role
- IT Engineering at Nationwide
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Ken Hagy
Management professional with high energy, excellent business acumen, superior…
Experience
IT Engineering
Dec 2016 — Present · Columbus, OH, US
Accountable for the delivery and support of Distributed Database platform services across the enterprise. All Infrastructure and Operations for Nationwide Pet.Accomplishments: • Managed the reorganization of Distributed Database team closing gaps in processes, standardized work, management systems, organizational structure and communications to increase efficiency and reduce COPQ. • Organized into a customer centric DevOps Squad model to increase speed, quality, agility and customer satisfaction. Reduced non-value-added work through the development self-service automation.(These actions led to a 40% overall labor efficiency to date).• Improved service delivery and speed by collapsing plan, build and run into one organization and improving relationships with third party suppliers. • Consolidated all intake and introduced measures and metrics to validate process and procedure effectiveness. • Reduced risk and vulnerabilities through currency, IAM and secure configuration. Eliminated all high and medium audit findings.• Drove out tech debt, cost and substantially increased security.
Education
University of Dayton
Master of Business Administration (M.B.A.)
1992
The Ohio State University
Bachelor's Degree
1986
Skills
- Business Process
- Erp
- Information Technology
- Program Management
- Supply Chain Management
- Leadership
- Strategic Sourcing
- Business Process Improvement
- Management
- Project Planning
- Supply Chain
- Budgeting
- Interpersonal Skills
- Communication
- Manufacturing
- Continuous Improvement
- Sourcing
- Negotiation
- Strategy
- Computer Proficiency
- IT Management
- Cross-Functional Team Leadership
- Business Strategy
- Project Management
- IT Service Management
- Sap
- Sap Products
- Change Management
- Supply Management
- Diplomacy
- Budgets
- Finance
- Outsourcing
- Lean Manufacturing
- Microsoft Office
- Enterprise Resource Planning (Erp)
- IT Strategy
- Portfolio Management
- Contract Negotiation
- Integration
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