Ken Drozd

Experience

1. Infrastructure Engineer

   Mathematica

   Jan 2020 — Present · Princeton, NJ, US

   Administration for the following environments, Cisco UCS hardware, VMware vCenter, vSphere ESXi server, and Amazon Web Services (AWS), along with application installation and patching, firmware upgrades, and other security vulnerability remediation.Set up, configure, and perform day-to-day maintenance and administration of Windows systems (Windows Server 2016/2019/2022). Maintain Windows best practices, and decommissioning Windows servers both physical and virtual, both on-premise and cloud-based.Support multiple ESXi server farms, building VMware ESXi servers, virtual machines, and managing multiple vCenters.Overall responsibility for the successful planning, execution, monitoring, and control, of all technical tasks related to the configuration and implementation of servers and server applications.Develop documents and maintain standard operating procedures and configuration, as well as maintain Mathematica\'s yearly budget for ordering new equipment for business needs.Administration of Office 365, Exchange, and maintaining and managing Active Directory accounts and groups, Windows domain controllers, DNS, DHCP, and Group Policy.Create documentation for configuration, maintenance, and system processes, including developing and publishing standard operating procedures and working with internal project teams and end users to understand Mathematica’s business requirements.Work with other department engineers/administrators regarding global network issues, and manage, and design projects that involve rolling out software and hardware within Mathematica offices.Ability to evaluate, select, purchase, install, and support new hardware and software as required in support of the network, end users, and projects.Assist Technology Services Help Desk staff with troubleshooting more complex requests.Executes deployment plans and operational activities such as operating system upgrades, application deployment, and patching.

Education

• The Chubb Institute

  Diploma in Data Center Support, Data Center Support

  1999 — 1999

• University of Phoenix

  Bachelor of Science in Business Information Systems, Business Information Systems

  2005 — 2010

• The Chubb Institute

  Master's Degree, Data Center Support

• University of Phoenix

  Bachelor of Science, Management Information Systems, General

Skills

• Microsoft Word
• Pbx
• Backup Exec
• Visio
• Active Directory
• Windows Server
• Vmware Esx
• Security+
• Troubleshooting
• Windows
• Virtualization
• Vmware
• Project Management
• Networking
• Symantec Backup Exec
• Microsoft Sql Server
• Dhcp
• Html
• Windows 7
• Blackberry Enterprise Server
• Microsoft Office
• System Administration
• Norton Ghost
• Dns
• Hyper-V
• Servers