Ken Craven
Senior Business Analyst @TUI
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WORK HISTORY
Senior Business Analyst @TUI
Luton, GB
As part of the pan european programme to rationalise the miriad of IT systems I am working on defining the requirements for the consolidation and mapping of accommodation and room data across the business.I am also defining the mapping requirements for the mapping of accommodations from a range of external bed banks to enable the sale of holidays from a wide range of suppliers.
EDUCATION
De Montfort University
BSc 2i
De Montfort University
MSc
NLP Training
Master Practioner
ITIL
Foundation
SPOCE
PRINCE II
QA Training Course
Business Analysis
Agile
Scrum Master
ABOUT KEN CRAVEN
Ken is a highly motivated and qualified business analyst with IT and business experience in complex transformation programmes, managing change and improving business processes. With his business analysis and business change expertise, he has delivered projects within Prince2, ITIL and other industry best practices frameworks with streamlined improvement to processes and has worked with clients at all levels to develop solutions and deliver successful results. Ken has delivered high-quality, end-to-end solutions from initiation through to full implementation and realisation of business benefits, within tight timescales and budgetary pressures. He has excellent communication skills, building trust with clients at all levels to develop and deliver innovative IT business solutions. He continuously demonstrates his ability to deliver added value and performance improvement through his commitment and excellent leadership. Specialties: Business Analysis, Business Change Management, Project Management, Business Process Re-engineering, Offshore Outsourcing, Transition Manager, Revenue Assurance. ISEB Business Analysis Diploma, Certified Scrum Master, PRINCE2, ITIL.
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