Ken Buhr

About Ken Buhr

With over 14 years of experience in the IT industry, I am a passionate and skilled delivery lead, program manager. I have a strong background in agile methodologies, project management, testing and product management. My mission is to deliver high-quality solutions that meet the needs and expectations of my clients and their users. I enjoy working with diverse and cross-functional teams, and value collaboration, communication, and feedback. I am always eager to learn new technologies and tools, and to share my knowledge and best practices with others.As a delivery lead at Accenture, I am responsible for leading a global team of 50. I oversee the entire program lifecycle, from defining the product requirements and specifications, to ensuring effective change management, to measuring and reporting the programs outcomes and success. I use agile methodologies, such as Scrum and SAFe, to facilitate the team\'s collaboration, coordination, and alignment. Utilizing tools like Jira, I manage the product backlog, sprint planning, task breakdown, and key performance metrics such as burndown charts. Regular engagement with stakeholders, sponsors, and end-users allows me to provide updates, gather feedback, and make data-driven recommendations. With a strong commitment to quality, budget adherence, and timely delivery, I take pride in driving impactful solutions that enhance user experience and deliver measurable business value.

Experience

1. Senior Engagement Manager

   ServiceNow

   Nov 2025 — Present

Education

• The Ohio State University

  Economics

Skills

• Test Cases
• Functional Testing
• Sql
• Quality Center
• Selenium
• Software Development Life Cycle (Sdlc)
• Software Quality Assurance
• Mobile Testing
• Xml
• Test Automation Framework
• Defect Tracking
• Business Process Improvement
• Test Execution
• Hp Quality Center
• Requirements Gathering
• Business Analysis
• Ruby
• Selenium Webdriver
• Quality Assurance
• Software Documentation
• Sdlc
• Page Objects
• Test Planning
• Black Box Testing
• Agile Testing
• Test Automation
• Web Services
• Integration
• Manual Testing
• Business Requirements
• Agile Methodologies
• Testing
• Microsoft Office
• Hp Quicktest Professional (Qtp)
• Mobile Devices
• Device Testing
• Page Object Model
• Leadership
• Testng
• User Acceptance Testing