Ken Brooks
Global Research Operations - JD Power
- Role
- Global Research Operations at JD Power
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Ken Brooks
20 years of recognized, award winning, high energy experience in market research, project…
Experience
Global Research Operations
Mar 2012 — Present · Westlake Village, CA, US
J.D. Power has been capturing and analyzing the voice of the customer across more than a dozen industries globally for 45+ years. We know measuring customer experience is not easy—but that’s where we come in. Through our proprietary index model, we identify the many drivers of customer experience, accurately measure and link their impact to business results, and uncover insights to drive results for our clients.We understand that the customer experience is necessary and that simply measuring it is not enough. Our analysts focus on driving results that will improve customer loyalty and advocacy and our success is driven by how much we help improve your customer experience. We believe that data is only as powerful as the analysis and insights tied to it—and we are putting that power in the hands of our clients by developing an interactive online platform. The data, analysis, insights, best practices and action plans will all be at your fingertips. We are simplifying the process for recognizing excellence and driving results.
Education
California Lutheran University
Bachelor of Business Administration (B.B.A.)
1986 — 1990
Skills
- Marketing
- Strength Training
- Mobile Marketing
- Sales
- Customer Service
- Sem
- Online Advertising
- Fitness
- Event Planning
- Direct Sales
- Strategic Planning
- Sales Management
- Start-Ups
- Public Speaking
- Social Media
- Market Research
- Personal Training
- E-Commerce
- Network Marketing
- Advertising
- New Business Development
- Lifestyle
- Coaching
- Personal Development
- Entrepreneurship
- Event Management
- Public Relations
- Leadership Development
- Wellness
- Web Marketing
- Social Media Marketing
- Social Marketing
- Weight
- Wellbeing
- Marketing Communications
- Weight Training
- Email Marketing
- Direct Marketing
- Small Business
- Wellness Coaching
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