Ken Baldwin
Managing Director Uk @OPEN MIND Technologies AG
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WORK HISTORY
Managing Director Uk @OPEN MIND Technologies AG
Bicester, GB
I lead the UK business for OPEN MIND Technologies, responsible for strategy, people, performance, and customer success.My role spans commercial leadership, team development, finance and operations, working closely with HQ in Germany while ensuring the UK business remains customer-focused, commercially strong, and technically credible.Key areas of focus include:Leading and developing the UK sales, technical and administration teamsDriving sustainable revenue growth and long-term customer relationshipsSetting clear direction, accountability and culture within the businessStrengthening collaboration with HQ and other international subsidiariesEnsuring customers gain real value from hyperMILL, not just licencesI’ve been with OPEN MIND for over 20 years, progressing from Application Engineer through Sales Manager and Sales Director, which gives me a deep understanding of our technology, our customers, and what good leadership looks like in practice.
EDUCATION
University of Bath
MEng, Mechanical Engineering
Olchfa Comprehensive School
3 A-Levels, Pure Maths, Mechanics, Physics
SKILLS
ABOUT KEN BALDWIN
I lead the UK business for OPEN MIND Technologies AG, with a long-standing focus on the successful, long-term use of hyperMILL in real manufacturing environments.I’ve worked with hyperMILL for over 20 years, starting as an Application Engineer before progressing through sales leadership to Managing Director. During that time, I’ve been closely involved in everything from initial implementations and post-processor development through to production support, renewals, and wider strategic rollout.I care less about selling software and more about whether it’s implemented properly, supported well, and still delivering value years down the line. Much of my work now is about helping customers make sensible, well-informed decisions around 5-axis machining, process reliability, and how CAM fits into the wider manufacturing picture.I believe trust is built through straight answers, realistic expectations, and standing by customers when things don’t go to plan — not just when they do.
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