Ken Appel
Director of Guest Experience @Meredith Lodging Companies
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WORK HISTORY
Director of Guest Experience @Meredith Lodging Companies
Bend, OR, US
Responsible for leading and inspiring a team of 25 Guest Experience agents to ensure an excellent guest outcome. Increased employee productivity through inclusive, collaborative management leading to improved morale, communication, and efficiency. Refined KPI\'s to improve reporting and refocus staffing and resources on the most impactful use of time.
EDUCATION
UCSD
Bachelor's degree, Quantitative Economics & Decision Sciences
ABOUT KEN APPEL
A proven track record of extraordinary achievements built on entrepreneurial innovation, collaborative leadership, vision and dedication to delighting customers and clients. Past experience include $200M in lifetime sales in diverse business environments of Hospitality/Short Term Rentals, Property Management, Real Estate, Supply Chain Management & Logistics. Founded and managed the largest off-campus academic bookstore chain on the West Coast. Founded and managed the #1 boutique hotel homestay in San Diego. Founded and managed Saas platform responsible for saving clients $2M/yr in reduced inventory costs. Developed over $25M in luxury residential real estate. Expert in managing remotely distributed teams.
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