Kelwin Bharathi A R
Customer Experience Manager | MBA, CRM, Agile
- Role
- Customer Experience Manager at ACT FIBERNET
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Kelwin Bharathi A R
As a Customer Experience Manager at ACT FIBERNET, I leverage my MBA in Operations and Systems and my six sigma certifications to deliver quality service and satisfaction to our clients. I have over two years of work experience in the IT and telecom sectors, where I have developed skills in retail branch operations, customer relationship management, and agile project management. I have also worked as an Associate System Engineer at IBM, where I gained exposure to AS400 programming and DB2 database administration. My core competencies include problem-solving, communication, and teamwork. I am passionate about improving customer experience and loyalty, and I strive to align my work with the mission and values.
Experience
Customer Experience Manager
May 2022 — Present
Education
Christ University, Bangalore
MBA
2020 — 2022
Amrita Vishwa Vidyapeetham, Coimbatore
B.Tech
2014 — 2018
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