Kelvin Z.
Senior Manager, Worldwide Amazon Prime
- Role
- Senior Manager, Product Management Worldwide Prime at Amazon
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
Experience
Senior Manager, Product Management Worldwide Prime
Mar 2022 — Present · Seattle, WA, US
In my leadership role at Amazon Prime Worldwide, I am at the forefront of redefining member engagement and experience. My team and I are dedicated to innovating the way our global members interact with and derive value from Prime\'s extensive benefits. We focus on creating immersive, personalized experiences that resonate deeply with our members, fostering a stronger connection with Amazon Prime.Key responsibilities and highlights:Orchestrating a comprehensive global strategy to elevate member engagement and retention, catering to a diverse and extensive international member base.Pioneering the development of a Global Self Service engagement tooling system, enabling Product Managers to craft unique customer journeys that resonate with individual preferences and behaviors.Leading a talented team of product managers and engineers, streamlining the process to design and deploy engaging, gamified customer experiences.Utilizing advanced data-driven insights and machine learning algorithms to tailor member experiences, ensuring each interaction is meaningful and impactful.
Education
University of Washington
Bachelor of Arts (B.A.), International/Global Studies
2000 — 2007
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