Kelva Barrett

Senior Customer Success Manager @The Access Group

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Senior Customer Success Manager @The Access Group

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Manchester, GB

As a Senior Customer Success Manager in the Hospitality division at The Access Group, I work closely with clients to optimise their operational performance and drive efficiency across their hospitality businesses. My focus is on building strong partnerships, understanding each client’s operational challenges, and helping them streamline processes to achieve sustainable success. By supporting teams in areas such as purchasing, stock control, and overall cost management, I ensure they gain maximum value from our solutions and see measurable improvements in day to day operations.

EDUCATION

1996 — 2001

Droylsden High School For Girls

GCSE - English Language & Literature, Mathematics, Double Science, Information Technology, Dance

2001 — 2002

Tameside College

BTEC National Certificate - Diploma Psychology

SKILLS

OutlookEvent PlanningCustomer ServiceFilmTelevisionCommunicationTeam LeadershipMicrosoft OfficeSales

ABOUT KELVA BARRETT

Dedicated Customer Success Manager and Team Leader, I specialise in driving renewals…

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Kelva Barrett — Senior Customer Success Manager at The Access Group in Manchester, GB | Unifers