Kelton Devin
I use empathy and accountability to help companies translate business needs into enduring tools and service excellence.
- Role
- Team Lead Technical Project Manager at Microsoft (Automation and Ai) at Allyis
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kelton Devin
Integral thinker and servant leader with 23 years’ experience in resolving complex…
Experience
Team Lead Technical Project Manager at Microsoft (Automation and Ai)
Jun 2021 — Present · Seattle, WA, US
I spearheaded the development and management of a high-performing and award winning team, driving significant project outcomes and operational improvements. • Established and expanded the team, including Technical Project Managers, Developers, and an AI Specialist. • Managed recruitment, terminations, assignments, scheduling, product road maps, and time tracking approval• Created Intake and Project Tracking, Artifact Storage Solutions, Project documentation templates, and operational Processes• Scoped and allocated tasks for complex projects spanning Surface, Xbox, Portfolio Mgmt, Fraud, and HR using Power Platform Suite, CoPilot, ChatGPT (3.5 & 4o), and Machine Learning• Monitored and supervised product security & compliance; was Team Champion for security, compliance, and accessibility• Project results led to a 10% improvement in First Call Resolution and Helped Resolve%, and annual material savings of approximately 12 million.• Mentored Jr Project Managers on Scope Definition, Business Requirements Elicitation, Technical Writing. amd Conflict Negotiation
Education
Foothill High
Diploma, Graduated top.01%, General Studies
1981 — 1985
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