Kelsy Kliesen

Director of Operations @Jack Winn Pro

Austin, TX, US

People Management (between 3-6 team members)o Responsible for recruiting, hiring, and onboarding of new employees• Strategic Planningo Create yearly financial P&L plano Responsible for setting and tracking quarterly goals for company employeeso Develop and implement continuous improvement initiatives to streamline processes and reduce costs• Financial / Metric reportingo Create weekly revenue report in comparison to planned revenue and past reporting periodso Run calculations and pay commissions to people a montho Responsible for all end of month reporting including total sales by channel, commission payouts, and COGS. Compare actuals to planned P&L and make recommendations for improvement for the next month. o Write and distribute quarterly investor letter• Product Developmento Work with Founder of the company to evaluate new product offeringso Coordinate with vendors (both domestic and international) to finalize formulas, pricing, and initial orderso Create launch plan with Marketing team and analyze performance post-launch• Inventory / Warehouse Managemento Create weekly forecast model for inventory position of all products to ensure back ordered products remain under 1% of total SKUso Create and place all inventory orders, arrange shipments, and confirm order quantities upon arrivalo Moved headquarters from CA to Austin in 2018 and set up first warehouse. Planned and executed move to a larger warehouse in 2021. o Manage warehouse teams in both CA and TX to ensure order accuracy of at least 99%• Technology Implementation / Management

Baylor University

BA, Psychology, Forensic Science