Kelson Juan
Director - Contact Center @Hawaiian Telcom
Honolulu County, HI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2023 — Present
Director - Contact Center @Hawaiian Telcom
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SKILLS
Retail SalesAbility to Generate Business Leads and GrowthInternet Protocol (Ip)Sales OperationsCoachingTechnical SupportMarketingBusiness DevelopmentStrategic PlanningStore OperationsLoss PreventionCross-Functional Team LeadershipTelecommunicationsCustomer ExperienceMerchandisingTroubleshootingLeadershipMarketing StrategyCustomer SatisfactionStore ManagementTeam BuildingIntegrationOs XCustomer ServiceTrainingProfitSocial MediaNetworkingInventory ManagementWirelessMultiprotocol Label Switching (Mpls)Vendor ManagementProblem ResolutionEffective CommunicatorMicrosoft ExcelTeam LeadershipInventory ControlWireless TechnologiesSalesCustomer Retention
ABOUT KELSON JUAN
As the Director of Contact Center at Hawaiian Telcom, I oversee the daily operations and…
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