Kelson Juan
- Role
- Director - Contact Center at Hawaiian Telcom
- Location
- Honolulu County, HI, US
- LinkedIn followers
- 500 followers
About Kelson Juan
As the Director of Contact Center at Hawaiian Telcom, I oversee the daily operations and…
Experience
Director - Contact Center
Jan 2023 — Present
Skills
- Retail Sales
- Ability to Generate Business Leads and Growth
- Internet Protocol (Ip)
- Sales Operations
- Coaching
- Technical Support
- Marketing
- Business Development
- Strategic Planning
- Store Operations
- Loss Prevention
- Cross-Functional Team Leadership
- Telecommunications
- Customer Experience
- Merchandising
- Troubleshooting
- Leadership
- Marketing Strategy
- Customer Satisfaction
- Store Management
- Team Building
- Integration
- Os X
- Customer Service
- Training
- Profit
- Social Media
- Networking
- Inventory Management
- Wireless
- Multiprotocol Label Switching (Mpls)
- Vendor Management
- Problem Resolution
- Effective Communicator
- Microsoft Excel
- Team Leadership
- Inventory Control
- Wireless Technologies
- Sales
- Customer Retention
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