Kelsie Alan Cullen

Scheduling Assistant @American Electric Power

Tiffin, OH, US

Provided critical administrative support by managing technician schedules and assignments, ensuring efficient operations and meeting tight deadlines- Coordinated with customers to schedule appointments, resolve inquiries, and ensure smooth communication across teams- Compiled reports and maintained up-to-date scheduling records, contributing to accurate data for team management and decision-making- Assisted in outage management by coordinating resources and ensuring compliance with operational procedures- Acted as a key point of contact for scheduling-related inquiries, helping to resolve issues and improve overall efficiency.