Kelsi Darr Hodges
Account Manager at TicketManager
- Role
- Account Manager at TicketManager
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Kelsi Darr Hodges
I am a sports enthusiast with experience in guest services, sales, events, and marketing.…
Experience
Account Manager
Nov 2021 — Present · Tempe, AZ, US
As an Account Manager at TicketManager, I serve as a strategic partner to our clients, helping them maximize ROI on their live event and entertainment investments. I manage a diverse portfolio of corporate accounts, ensuring seamless onboarding, adoption, and ongoing success with our platform.Key responsibilities include-Acting as the primary point of contact for client relationships, delivering proactive support and strategic recommendations-Analyzing client data to identify usage trends, drive engagement, and uncover opportunities for expansion-Collaborating cross-functionally with product, sales, and customer success teams to deliver customized solutions-Training and supporting clients in effectively managing and measuring their ticket and hospitality assets-Ensuring high client satisfaction and renewal rates through continuous communication and value-driven insights.
Education
University of Mary Hardin-Baylor
Master of Science - MS
Southwestern University
Bachelor’s Degree
Skills
- Sales Prospecting
- Public Speaking
- Microsoft Office
- Sales
- Leadership
- Research
- Teamwork
- Fundraising
- Microsoft Excel
- Powerpoint
- Social Media
- Customer Service
- Social Networking
- Microsoft Word
- New Business Development
- Event Planning
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