Kelsey Sejkora

Instructional Designer || SaaS Learning Solutions | eLearning Strategy and Development | Inclusive and Accessible Design

Role
Instructional Designer at Fiserv
Location
Lincoln, NE, US
LinkedIn followers
500 followers

About Kelsey Sejkora

I’m an experienced Instructional Designer and Training Specialist with a passion for creating learner-centered solutions that drive results. Skilled in designing eLearning courses, managing Learning Management Systems (LMS), and applying agile models like SAM, I bring a creative and strategic approach to every project. With expertise in tools like Articulate360, Camtasia, and Adobe Suite, I develop innovative, high-impact content that enhances engagement and supports organizational goals.

Experience

  1. Instructional Designer

    Fiserv

    May 2024 — Present · Lincoln, NE, US

    Led end-to-end design of six SaaS-focused eLearning courses in seven months to close critical performance gaps experienced by clients. Leveraged Articulate Storyline, Rise360, and Camtasia to create multi-modal, accessible courses. • Executed a rapid redesign of a large-scale instructor-led program following a major software UI update, ensuring accuracy, consistency, and compliance across training content.• Led a small instructional design team in the development of two 30-minute eLearning courses in three weeks, overseeing project milestones, delegating tasks, and coaching team members to deliver high-quality, learner-centered content on schedule.• Collaborated with cross-functional Subject Matter Experts (SMEs) to design 20+ assessments in five months to measure client SaaS-product proficiency and client-facing performance outcomes for a new certification program.• Managed in-person and virtual learning content as a Learning Management System (LMS) administrator, uploading and maintaining on-demand content, evaluations, and learning assignments.• Evaluated 125+ client-facing eLearning courses over three months to identify maintenance needs including: outdated content, accessibility gaps, non-compliance with diversity standards, and misalignment with adult learning principles.• Reviewed and provided developmental feedback on 20+ learning deliverables created by fellow instructional designers, supporting quality improvement and skill development across the team.

Education

  • University of Nebraska-Lincoln

    Bachelor of Arts (B.A.), English Language and Literature, History, Psychology

    2010 — 2014

  • University of Nebraska-Lincoln

    Master of Arts (M.A.), Secondary English Education

    2014 — 2015

  • Hastings College

    Transfer, English Language and Literature, History

    2009 — 2010

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Kelsey Sejkora — Instructional Designer at Fiserv in Lincoln, NE, US | Unifers