Kelsey Kohler

Turning strategy into lived reality — across growth, transformation, and divestiture | Leader in complex, cross-functional environments.

Role
Director of Business Performance, Digital & Business Support at Crown Castle
Location
Albany, NY, US
LinkedIn followers
500 followers

About Kelsey Kohler

The hardest part of any transformation isn\'t the strategy. It\'s the gap between what leadership decides and what the organization actually does.That gap is where I work.At Accenture, Momentive, and Crown Castle — I\'ve operated at the intersection of strategy and execution in some of the messiest environments imaginable: corporate separations, ransomware attacks, labor strikes, post-merger politics, and leadership teams that needed to change faster than they were comfortable with. In each one, my job was to make the strategy executable — without waiting for perfect conditions or a clear org chart.I do this by understanding how structure, behavior, language, and incentives interact. Not just what needs to change, but what makes change stick. I\'ve designed organizations from scratch, built methodologies that shifted how technical experts think commercially, led global system implementations with 95%+ adoption, and served as the operational right hand that lets senior executives lead the business instead of managing it.What I\'m drawn to: make-or-break environments where the answer isn\'t obvious, the stakeholders don\'t all agree, and execution has to happen anyway.

Experience

  1. Director of Business Performance, Digital & Business Support

    Crown Castle

    Jan 2022 — Present

    Operating in a chief-of-staff capacity across IT, HR, Communications, Security, and Facilities — bridging executive strategy and organizational execution during a period of rapid transformation. Leading the OKR/KPI frameworks, leadership development, and digital delivery process improvements that let senior leaders focus on strategy while the organization executes with clarity.

Education

  • St. Lawrence University

    BA, Economics and Government

  • Cornell Johnson Graduate School of Management

    MBA, Market Strategy

Skills

  • Sales
  • Cross-Functional Team Leadership
  • Marketing Strategy
  • Manufacturing
  • Marketing Management
  • Pricing
  • Management Consulting
  • Leadership
  • Segmentation
  • Management
  • Consulting
  • Program Management
  • Product Development
  • Business Development
  • Project Planning
  • Business Process
  • Business Planning
  • Product Management
  • Business Strategy
  • Marketing
  • Competitive Analysis
  • Start-Ups
  • Strategic Planning
  • Training
  • New Business Development
  • Strategy
  • Strategic Partnerships
  • Change Management
  • Mergers & Acquisitions
  • Entrepreneurship

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Kelsey Kohler — Director of Business Performance, Digital & Business Support at Crown Castle in Albany, NY, US | Unifers