Kelsey Duggan

Customer Success at GHX

Role
Director, Customer Success Strategy & Operations at GHX
Location
Charleston, SC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kelsey Duggan

Scientist turned trusted advisor and people leader with a passion for data-driven decision making in healthcare. Areas of expertise include: sourcing and variation management strategies for medical devices, value-based care, data analysis, physician engagement, customer success within SaaS organizations, program and process design, project management, and building highly impactful teams.

Experience

  1. Director, Customer Success Strategy & Operations

    GHX

    Oct 2025 — Present

Education

  • Vanderbilt University

    Ph.D., Biochemistry

    2006 — 2010

  • Vanderbilt University Owen Graduate School of Management

    MBA, Healthcare, Strategy

    2011 — 2013

  • Wofford College

    B.S., Chemistry, Economics Minor

    2002 — 2006

Skills

  • Enzyme Assays
  • Management
  • Biochemistry
  • Healthcare
  • Research
  • Lifesciences
  • X-Ray Crystallography
  • Public Speaking
  • Data Analysis

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Kelsey Duggan — Director, Customer Success Strategy & Operations at GHX in Charleston, SC, US | Unifers