Kelsey Armstrong
Senior Technology Manager @BMO
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WORK HISTORY
Senior Technology Manager @BMO
EDUCATION
University of Toronto
Conversational Russian Certificate
York University
Honours Bachelor in Psychology
Humber College
General Arts and Science– University Transfer Certificate
NovaMova International Language School
Russian Level 1 Certificate
SKILLS
ABOUT KELSEY ARMSTRONG
Accomplished and results oriented professional with 6+ years experience in IT operations, governance and risk functions providing business solutions to improve quality, enhance productivity and drive best practices.Summary of Qualifications• Excellent relationship management and leadership skills; able to effectively communicate with business and technical teams to execute company objectives.• Proven analytical and problem solving skills that allow for rapid resolution of complex problems.• Highly organized and detail oriented to ensure quality data is produced within deadlines.• Extensive experience leading exercises for business standard realignments and stakeholders during process implementations.• Areas of expertise include: audit resolution, Business Continuity Planning (BCP), risk management, application portfolio management, change management and regulatory compliance.• Knowledge of Software Development Life Cycle (SDLC), IT Service Management (ITSM), Business Process Management (BPM) and project management methodologies.
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