Kelsey Adamson
Retention | Account Management | Customer Success | SaaS Sales
- Role
- Lead Account Manager at GoFundMe
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Kelsey Adamson
I specialize in retaining and growing a customer base through subscription renewals and…
Experience
Lead Account Manager
Feb 2023 — Present · San Diego, CA, US
Top Performer Award FY23, FY24, FY252x President\'s ClubClassy is now GoFundMePro!Builds and maintains relationships with hundreds of nonprofit customers providing end to end account management. Works as a trusted adviser, project manager, and product expert focused on developing and implementing customer success strategies to drive adoption and retention. Facilitates renewals, product demos, and collaborates cross-functionally with Product and Support teams. Coach to other team members and helps develop team best practices.
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