Kelsey Washer
Quality and Dashboards Administrator @CoventBridge (USA) LLC
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WORK HISTORY
Quality and Dashboards Administrator @CoventBridge (USA) LLC
EDUCATION
East Texas A&M University
Master of Business Administration - MBA, Business Administration, Management and Operations
East Texas A&M University
Bachelor of Business Administration - BBA, Finance and Financial Management Services
SKILLS
ABOUT KELSEY WASHER
Currently serving as a Special Investigations Analyst II at CoventBridge Group, I develop procedures, collaborate on investigative processes, and implement SaaS interfaces. My role includes creating test plans and ensuring design clarity.Previously, as a Program Integrity Analyst II, I detected fraud, compiled investigation documentation, and prepared alerts for CMS. My background includes analyzing grievances and appeals as a Medicare Appeals Coordinator at National Government Services.With a strong foundation in customer service and utility billing from the City of McKinney, my skills include data analysis, software development, report writing, case management, and fraud detection. I hold an MBA from Texas A&M University-Commerce and received a Quality Recognition Award in 2024. I also hold a Green Belt in SIX SIGMA.My career objective is to leverage my experience in investigations, program integrity, and healthcare billing to contribute to a dynamic organization focused on fraud detection and prevention, while continuously enhancing my skills and driving operational excellence, while advancing through leadership roles.
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