Kelsey Schmitz

Senior Customer Success Manager at Eversight an Instacart Company

Role
Senior Customer Success Manager at Instacart
Location
San Diego, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kelsey Schmitz

Dedicated customer success leader with a history of driving positive outcomes with a can-do attitude. Making connections is what I do best and I do so with an authentic interest and curiosity in people and processes. I take a listen first approach to understanding the unique needs and objectives of the customer. I’m a skilled strategic consultant who delivers detailed planning, agile execution and objective analysis of results.

Experience

  1. Senior Customer Success Manager

    Instacart

    Jan 2025 — Present

Education

  • University of Wisconsin-Madison

    Bachelor of Business Administration - BBA, Marketing and Management

    2010 — 2014

Skills

  • Google Analytics
  • Photoshop
  • Social Media
  • Windows
  • Marketing
  • Adobe Photoshop
  • Social Media Marketing
  • Leadership
  • Powerpoint
  • Microsoft Excel
  • Customer Service
  • Outlook
  • Microsoft Office
  • Customer Satisfaction
  • English
  • Event Planning
  • Microsoft Word
  • Facebook
  • Illustrator
  • Salesforce.com
  • Sales Process

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Kelsey Schmitz — Senior Customer Success Manager at Instacart in San Diego, CA, US | Unifers