Kelsey Overton

WORK HISTORY

EDUCATION

ABOUT KELSEY OVERTON

Operations Leader | Process Optimization Expert | Passionate Coach | Connection Problems to SolutionsWith over 12 years of experience at Krispy Kreme, I\'ve developed a robust track record of driving operational excellence, optimizing labor costs, and leading cross-functional teams in high-growth, fast-paced environments. My hands-on leadership style and strategic insight have allowed me to spearhead market-wide product rollouts, streamline operational processes, and consistently improve bottom-line performance.As a Market Implementation Lead, I led labor optimization initiatives that resulted in a 30% reduction in costs for underperforming stores, and I’ve managed mass hiring events to ensure operational efficiency. In my previous role as Manager of Operations Services, I collaborated with Learning & Development to implement companywide training programs that boosted team performance, while also championing sustainability efforts to reduce food waste by yearly.Key Strengths & Achievements:Market Rollouts & Implementation: Successfully managed product rollouts and operational integrations, driving cost savings and increasing operational capacity.Cost Control & Labor Optimization: Expert in reducing labor costs and improving efficiency through strategic planning and hands-on team leadership.Cross-functional Leadership: Facilitated collaboration between marketing, supply chain, and retail operations to enhance overall business performance.Training & Development: Developed and implemented training programs, resulting in measurable improvements in team performance and engagement.Whether optimizing processes, leading teams, or rolling out new initiatives, I am dedicated to creating operational efficiencies that drive success across the business. I am eager to leverage my skills in project management, team development, and process optimization to contribute to forward-thinking organizations that value results-driven leadership.