Kelsey Legg

Account Manager @Congo Brands

Manage the entire order process ensuring the plan is properly executed; including initial shipments, replenishment orders, modular/display commitments as well as overseeing order processing, order shipping and delivery cycle- Serve as reference point for internal cross functional areas and external customers alike through feedback, documentation & information- Track sales reports, keeping detailed accounts & status reports, and perform data entry- Maintain retail execution data and customer information in assigned resources/tools- Manage administrative and analytical duties- Analyze large data sets to gauge performance, identify opportunities, understand trends, and ultimately deduct actionable insight- Cultivate and foster strong working relationships with retail buyers and replenishment teams- Lead the review and resolution of customer issues- Generate internal and external reporting- Coordinate meetings with top customers to discuss open topics- Apply financial acumen and analytical skills to build and execute a successful strategy- Coordinate with customer team members to improve and manage the analytical reporting along with providing the support for sales.