Kelsey Massoletti

About Kelsey Massoletti

I am a Senior HR Business Partner with over 12 years of experience driving strategic HR initiatives that enable business performance, leadership effectiveness, and scalable growth. I partner closely with senior leaders and cross-functional teams to align people strategies with organizational objectives, ensuring talent, structure, and culture evolve in step with business needs.My expertise spans organizational design, change management, performance management, and talent development, with a strong focus on enhancing employee engagement and building resilient, high-trust work environments. I have extensive experience supporting engineering, product, and design organizations, helping leaders optimize workforce planning, implement career frameworks, and strengthen succession pipelines to support both immediate priorities and long-term growth. I am known for my ability to navigate complex employee relations matters with empathy and sound judgment, providing practical guidance on conflict resolution, compliance, and HR policy development. I work closely with managers to build leadership capability, improve decision-making, and foster accountability, inclusion, and psychological safety across teams.I bring a data-driven mindset to my work, leveraging people analytics to inform strategic decisions, improve HR processes, and deliver measurable business impact. In fast-paced, dynamic environments, I thrive on driving transformation, simplifying HR operations, and enabling organizations to scale effectively while keeping the employee experience at the center of every initiative.

Experience

1. Senior People Business Partner

   Sojern

   Sep 2024 — Present

   I partner closely with engineering, product, and design leadership to align people strategy with business objectives, strengthening team structures, clarifying accountability, and improving operational efficiency. I leverage people analytics to surface workforce trends, guide headcount planning, and inform strategic decisions. I collaborate with FP & A, talent, and people operations to streamline HR processes and deliver a consistent, high-quality employee experience across the organization.• Led organizational design initiatives across engineering, product, and design to accelerate company growth, strengthen leadership capability, and improve cross-functional collaboration.• Orchestrated the transition from a platform-based structure to a line-of-business operating model, reducing ambiguity and strengthening alignment across engineering and product teams.• Strengthened adoption of the new operating model by bridging leadership and employee feedback, converting insights into actionable improvements, and reinforcing transparent change communication.• Designed and deployed career ladders across technical functions, increasing talent visibility, accelerating employee development, and enhancing manager effectiveness.

Education

• Universidad Nebrija

  Spanish Language and Literature

• University of Arizona

  Bachelor of Arts, Psychology